U.S. orders are processed and shipped within 1-3 business days, excluding weekends and holidays. Orders placed after 5:00 PM Central Time, or on a weekend or holiday, begin processing the next business day. International orders are subject to different timelines and will take longer to process. Each international order is also placed on hold for 24 hours before processing begins.

• Standard: 1-3 business days of processing, plus 4-6 business days of transit. 
• Expedited: 1-2 business days of processing, plus 3 business days of transit. 
• Priority: 1 business day of processing, plus UPS Next Day Air delivery (U.S. orders only). 

You will receive a confirmation email with your tracking number as soon as your order ships.

For U.S. orders, email hello@malibuskyye.com as soon as possible. We can only make changes before your order ships. International orders are placed on hold for 24 hours. To request a change during that time, email us immediately. After the hold ends, no changes or cancellations can be made.

Please contact us within 3 days so we can investigate with the carrier. Claims made after that window may not be eligible for assistance.

Please double-check your address at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer. If a package is returned to us because of an address error, you will be responsible for the cost of reshipping. If your order has not yet been shipped please email hello@malibuskyye.com immediately with your order number and the correct shipping address.

Yes. We ship to 99 countries and territories across Europe, North America and the Caribbean, South America, Asia and the Middle East, Africa, and Oceania. The full list of destinations appears at checkout.

No. International orders are shipped Delivery Duties Paid (DDP). Applicable duties and import taxes are calculated at checkout and included in your order total.

No. All international orders are final sale, so please review sizing details and product descriptions carefully before purchasing. If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery.

U.S. orders may be returned or exchanged within 14 days of delivery. Items must be unworn, unwashed, and unaltered, and in original condition with all tags attached, where applicable. Swimwear must have the hygiene liner attached and intact. Returns that do not meet these conditions will be rejected.

International orders, items marked clearance or final sale, and swimwear without the hygiene liner attached are not eligible for return or exchange.

Visit our return portal and follow the instructions. The portal shows any applicable fees and any bonuses available if you choose an exchange or store credit. Please do not send items back before submitting a request, as unauthorized returns may be refused.

Return shipping costs are deducted from your refund. If you choose store credit instead, you receive a bonus that offsets these costs (shown in the portal). Once we receive and inspect your return, approved refunds go to your original payment method within 5-7 business days. Original shipping charges are non-refundable, and your bank may need additional time to post the refund.

Exchanges are subject to availability and must meet the same condition requirements as returns. We ship exchanges free of charge, and each item is eligible for one free exchange. Additional exchanges on the same item incur a standard shipping fee of $6.99. If your requested item is unavailable, we will issue a refund or store credit.

Yes. Orders placed from November 1 through December 25, 2026 can be returned or exchanged until 11:59 PM Central Time on January 1, 2027, even outside the standard 14-day window. Holiday returns must be requested by email at hello@malibuskyye.com, are issued as store credit or an exchange only, and are not subject to a return shipping fee deduction. Store credit bonuses do not apply. Customers are responsible for the cost of mailing the item back. Clearance, final sale, and international orders are not eligible.

Email hello@malibuskyye.com within 7 days of delivery with your order number and clear photos. We will make it right with a replacement or refund. This applies to all orders, including international and final sale items.

No. Store credit and exchange bonuses do not expire.

 Email hello@malibuskyye.com. We respond within 1-2 business days. Response times may be longer in December and January due to high order volume.

Preorder items are available in limited quantities and ship within 2-4 weeks of your order date. If your order includes both preorder and in-stock items, everything ships together once the preorder item is ready. If you would like your in-stock items shipped separately, contact us before your order ships.